At Barton Supply, we believe sturdy buildings start with strong relationships. We're all about the team, ours and yours. Founded in 1973 on the idea that if we work hard for you, your projects succeed, we will have the pleasure of partnering with you again. Open communications, trust and integrity are the foundations to life at Barton. We don't think about them as ideals to shoot for, we live them daily, it’s who we are. What we strive for is how we can help you move your projects from paper to completion with efficiency — mixed with plenty of laughter.

The Residential Structural Steel Branch Manager is responsible for the overall management and performance of a branch specializing in residential structural steel fabrication and distribution. This role involves overseeing branch operations, driving sales growth, managing customer relationships, and ensuring operational efficiency and profitability.

Key Responsibilities:

• Oversee all aspects of branch operations, including production, inventory management, logistics, and customer service.
• Develop and implement strategies to optimize branch performance and achieve operational goals.
• Monitor key performance indicators (KPIs) and financial metrics to assess branch performance and identify areas for improvement.
• Working closely with Director of Sales with Identify new business opportunities, market trends, and customer needs to develop targeted sales initiatives.
• Cultivate and maintain relationships with key customers, contractors, architects, and other stakeholders to drive sales and enhance customer satisfaction.
• Recruit, train, and mentor branch staff, operations personnel, and administrative staff.
• Foster a positive work environment that promotes teamwork, accountability, and professional development.
• Provide ongoing coaching and feedback to employees to support their growth and performance improvement.
• Serve as the primary point of contact for customers and address inquiries, concerns, and service issues in a timely and professional manner.
• Work closely with customers to understand their needs, preferences, and project requirements, and ensure alignment with branch capabilities.
• Proactively seek customer feedback and implement strategies to enhance customer satisfaction and loyalty.
• Oversee inventory levels and procurement activities to ensure adequate stock levels and minimize stockouts.
• Work closely with supply chain manager for developing relationships with suppliers and to assist negotiating favorable terms, pricing, and delivery schedules.
• Implement inventory control measures and systems to optimize inventory turnover and reduce carrying costs.
• Develop and manage the branch budget, including revenue projections, expenses, and capital investments.
• Monitor financial performance against budget and forecast variances, and take corrective action as needed.
• Identify opportunities for cost savings, revenue enhancement, and operational efficiency improvements.
• Ensure compliance with company policies, procedures, and regulatory requirements related to safety, quality, and environmental standards.
• Promote a culture of safety awareness and adherence to best practices in workplace health and safety.
• Conduct regular safety inspections and audits to identify and mitigate potential hazards and risks.

Qualifications:

• Bachelor's degree in business administration, management, engineering, or related field (preferred).
• Proven experience in branch management, sales leadership, or operations management, preferably in the steel fabrication or construction industry. With a minimum of 5 years in a managerial role.
• Strong leadership skills with the ability to motivate and empower teams to achieve goals and objectives.
• Excellent communication, interpersonal, and negotiation skills.
• Solid understanding of sales principles, customer relationship management, and market dynamics.
• Proficiency in financial analysis, budgeting, and performance metrics.
• Familiarity with inventory management systems, supply chain processes, and logistics.
• Commitment to continuous learning and professional development.
• Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
• Bilingual fluency in Spanish/English is a plus.
• Knowledge of Bistrack software is a plus

The Residential Structural Steel Branch Manager plays a pivotal role in driving the success and growth of the branch by effectively managing operations, driving sales performance, and delivering exceptional customer service. This position requires strong leadership, strategic thinking, and a customer-focused mindset to achieve business objectives and exceed customer expectations.

Barton Supply is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. Our commitment to a diverse and inclusive workplace is unwavering. All employment decisions are based on merit, qualifications, and business needs. Harassment or retaliation of any kind is not tolerated. Barton Supply complies with all applicable laws, and we encourage a workforce that reflects the communities we serve.