Company Description:

Established 1988, FBS Appliance is the largest appliance contract distributor in Texas. With showrooms in Austin, College Station, Corpus Christi, Grapevine, Fort Worth, Houston, and San Antonio, we supply more than 60 different brands of appliances.

Core Values:

• Embrace the Culture
• No Right Way to Do the Wrong Thing
• Customer Focused
• Act Like an Owner
• Move the Line
• Pull the Wagon

POSITION SUMMARY & JOB RESPONSIBILITIES  

FBS Appliance is looking for a talented retail leader to head one of our Showrooms. As the Showroom Sales Manager, you will manage all areas of the showroom operation to ensure the business is set up for sustainable financial growth. You will provide mentorship and leadership to the Showroom team in delivering exceptional experience to our customers. We are searching for a candidate that can provide expert product knowledge, selection assistance, and customer service.  

In this role, you will be responsible for keeping showroom stocked with latest product, work with vendors and the team to make selections of what needs to be on display in the showroom, be the project lead on any updates/remodels in the showroom. You must maintain professionalism and welcome all customers and visitors to the showroom. You will manage incoming calls and inquiries from customers and clients and assist customers with problems as needed. 

(These essential duties and responsibilities are by no means a comprehensive list of job task) 

SKILLS/QUALIFICATIONS 

• Manage, monitor, and execute customer appointments 
• Responsible for the overall metrics and results for a single location 
• Responsible for the maintenance of the store (inventory, supplies, coffee, etc.)  
• Maintain the Showroom as a professional place of business
• Maintain showroom cleanliness and appearance
• Must have strong communication, multi-tasking, and time management skills 
• Develop long-term relationships with industry customers (i.e., designers, builders etc.)
• Strive to increase High-Value client base
• Must thrive in a fast-paced environment and be able to self-prioritize based upon deadlines
• Coachable, willing to learn and adapt to the FBS way 
• Ability to effectively communicate to team members, vendors and more 
• Assist marketing with any events or additional customer activity that may take place in the showroom
• Communicate any product or merchandise needs 
• Work directly with Customer Service to improve customer experience, and relay information and feedback to increase efficiencies
• Bring forward new ideas, initiatives, and improvements of existing functions and truly control the showroom business
• Highly detail-oriented and organized 
• Possess a professional, knowledgeable, positive, and energetic attitude
• Uses strong consultative sales skills and interpersonal skills (both oral and written), attention to detail, strong follow-up skills and motivation to encourage the customer to uses FBS for their job
• Use appropriate office technologies and computers to process and track orders and maintain excellent communication with all contacts
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit  

Compensation:

• Compensation is commission based with a base salary dependent on experience.

**Must meet physical requirements of the position including the ability to stand or sit for extended periods of time, walk, talk, or hear; occasionally lift or carry up to 10 pounds and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FBS Appliance is an “at-will” employer and the employment we offer you is terminable at will by you or FBS Appliance at anytime and for any reason, with or without notice or cause. This “at-will” employment relationship may not be modified by any oral or implied agreement.